La Crosse Mail & Print Solutions, Inc. Logo

La Crosse Mail & Print Solutions

Terms and Conditions:

LEGAL CLAIM NOTICE.

PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. La Crosse Mail & Print Solutions RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.

DISCLAIMER OF WARRANTIES

THIS SITE, INCLUDING ALL CONTENT, FUNCTIONS, AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, IS PROVIDED ON AN "AS IS" "AS AVAILABLE" BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. . La Crosse Mail & Print Solutions DOES NOT WARRANT THAT THE SITE OR THE FUNCTIONS, FEATURES OR CONTENT CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS.

ORDER APPROVAL and ORDER PICK-UP

Customer is fully responsible for final proof and layout approval prior to the printing process. La Crosse Mail & Print Solutions is NOT LIABLE for errors in a final product caused by any of the following reasons:

  • Misspelling
  • Graphics
  • Bleeds
  • Grammar
  • Damage Fonts
  • Punctuation
  • Wrong cuts
  • Incorrect or Missing Folds
  • Finished Product Size INDEMNITY.

By submitting the above document to La Crosse Mail & Print Solutions "I agree to the following terms".

  • I have verified that spelling and content are correct.
  • I am satisfied with the document layout.
  • I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed, and that I assume all responsibility for typographical errors.

La Crosse Mail & Print Solutions will make several attempts to contact Customer when packages are ready for pickup. Customer has up to 15 days to pick up the package(s) from La Crosse Mail & Print Solutions’ facility. If Customer does not pick up the package(s) within this time period, the package(s) will be discarded, and La Crosse Mail & Print Solutions will not be held liable for the discarded item(s).

CUSTOMER CONTENT

You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not La Crosse Mail & Print Solutions, are entirely responsible for all Content that you use from La Crosse Mail & Print Solutions Gallery or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of La Crosse Mail & Print Solutions or any third party. La Crosse Mail & Print Solutions does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will La Crosse Mail & Print Solutions be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," " chain letters," "pyramid schemes," or any other form of solicitation. Your Content may be used in our advertising or as a reference sample.

You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.

You acknowledge that La Crosse Mail & Print Solutions does not pre-screen Content, but that La Crosse Mail & Print Solutions and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that La Crosse Mail & Print Solutions may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of La Crosse Mail & Print Solutions, its users and the public.

ACCESS TO CONTENT

We advise that you have a copy of all files and content uploaded to La Crosse Mail & Print Solutions, as we will not be able to send back any of your files/content at any given time. After printing, your Content and the Proofs La Crosse Mail & Print Solutions sent you may be removed/deleted at any time without notice. Proofs will remain available for a maximum of 3 months. Content and Proofs created by La Crosse Mail & Print Solutions Design Services will remain available in perpetuity, barring catastrophic data loss.

La Crosse Mail & Print Solutions maintains no guarantee that Content uploaded into our system or provided by us as a background or clip art asset will be available in the future.

LEGAL FEES

If any suit or action or other proceeding is commenced to enforce or interpret any of the terms or provisions of this Agreement, the prevailing Party in such suit or action or other proceeding shall be entitled to an award against the other Party for the prevailing Party’s reasonable attorney’s fees and costs incurred both at trial and on any appeal.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL La Crosse Mail & Print Solutions - INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SUCCESSORS, ASSIGNS OR AFFILIATES (COLLECTIVELY, THE "COVERED PARTIES") - BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS. IN NO EVENT SHALL THE COVERED PARTIES' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE), ARISING FROM THIS AGREEMENT OR YOUR USE OF THE SITE EXCEED THE AMOUNT PAID BY YOU TO La Crosse Mail & Print Solutions.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless the Covered Parties and all parties from whom La Crosse Mail & Print Solutions has licensed portions of the Content, from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to (A) your use of the Site, (B) your breach of the Terms and Conditions, (C) your dispute with another user, (D) the unauthorized access to any protected area of the Site, and (E) any image or content being reproduced as part of your order. If using the Site on behalf of a third party, you agree to defend, indemnify and hold harmless the Covered Parties as described on behalf of yourself and any third party.

CUSTOMER SUBMITTED ARTWORK OR GRAPHICS

All artwork or designs and images must be provided in CMYK format. La Crosse Mail & Print Solutions is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.

All artwork, designs and images must be provided in minimum of 350 DPI and CMYK color mode. La Crosse Mail & Print Solutions is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.

Additional fees may apply for the files larger than 30MB.

ORDER CANCELLATION

La Crosse Mail & Print Solutions will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order.

If job is canceled any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. Minimum is $15 ( 15%-30% of total transaction ) Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services.

All work and services rendered to Customer remains La Crosse Mail & Print Solutions’ property until Customer has paid for it and discharged all other debts owing to La Crosse Mail & Print Solutions. If Customer misuses service(s) in any way, La Crosse Mail & Print Solutions reserves the right to contact the parties responsible for the misuse, and demand the cost for the service(s).

RETURNS AND REFUNDS

Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit. Customer must notify La Crosse Mail & Print Solutions within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by customer's own expense.

COUPONS

Coupons cannot be applied to orders containing custom quotes, direct marketing, or mailing services.

ORDER SHIPPING & DELIVERY

La Crosse Mail & Print Solutions will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall La Crosse Mail & Print Solutions be liable for any consequential or damages resulting from any delay in shipment or delivery.

All La Crosse Mail & Print Solutions customers agree not to hold La Crosse Mail & Print Solutions liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond La Crosse Mail & Print Solutions’ direct control. La Crosse Mail & Print Solutions shipment and delivery dates are calculated based upon estimates provided by our suppliers.

La Crosse Mail & Print Solutions will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.

Orders that will be picked up: Please allow up to one additional business day after the turnaround to prepare packages for pickup. Orders that will be shipped: Please allow one additional business day for receipt of labeling and billing information before counting turnaround time for shipping from UPS. For example, if you are quoted a shipping time of 3 business days from February 3rd, please allow the first day for La Crosse Mail & Print Solutions to relay your information and for UPS to pick up, and the following 3 business days/non-holidays for your shipment to arrive.

UPS NEXT DAY AIR SERVICE SHIPPING METHOD

UPS Next Day Air Service is available to all 50 states and Puerto Rico, with some limitations in Alaska and Hawaii (Metro Alaska and Hawaii only). Shipping rates for high quantity products depend on the customers access to a shipping dock and forklift, otherwise additional charges may apply.

SHIPPING ERRORS & LOST PACKAGES

Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done within 30 days from package shipment. La Crosse Mail & Print Solutions is not responsible for 3rd party shipping errors, omissions or damaged shipments.

CUSTOMER SUPPLIED INCORRECT ADDRESS

When a package is not delivered due to an error made by the customer in submitting the proper shipping address, La Crosse Mail & Print Solutions will reship the package with corrected address and charge an additional shipping fee for the shipment.

MAILING SERVICES

Since La Crosse Mail & Print Solutions’ permit number is indicated on the indicia, we will not be able to send you the remaining pieces of your marketing/mailing order. Additional copies over your mail piece can be ordered and will be charged accordingly.

La Crosse Mail & Print Solutions’ permit indicia is the property of La Crosse Mail & Print Solutions and can only be used by La Crosse Mail & Print Solutions. Any misuse of La Crosse Mail & Print Solutions’ permit indicia is prohibited and will result in automatic cancellation of your account; charges for violation and any postage fees.

We reserve the right to refuse service without disclosing a reason. All prices are subject to change without notice, no adjustments will be made.

1501 St. Andrew St. La Crosse WI, 54603 | Phone: 608-785-2128 | Fax: 608-785-2144

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